Business Lines

Engagement and Team Building

  •   Webinar
  •   4/28/2019
  •   Penny Lovitt

Leaders can’t do it on their own. You need your team engaged and able to work together to reach improved patient and operational outcomes. Sounds easy right? In this webinar we will identify leadership skills that promote engagement, ways to improve staff engagement and identify team building activities that address weaknesses in your team.

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Opioid Crisis: What Post Acute Providers Need to Know

  •   Webinar
  •   4/28/2019
  •   Diane Link, RN, MHA

Opioid crisis in America has touched many lives and impacted the way we provide care to our patients. In this webinar we will review the recent Medicare guidelines for prescribing opioids and what agencies can do to protect their staff and patients.

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Leadership: Accountability- How to Stop Putting Out Fires

  •   Webinar
  •   2/28/2019
  •   Diane Link, RN, MHA

Today’s leaders face changing regulations, changing pay models while also managing staff that have different work expectations.  In this webinar we will look at different methods of holding staff and leaders accountable to perform at their highest level with the least amount of oversight.

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Care Management: Quality Metrics for Care Managers

  •   Webinar
  •   11/8/2018
  •   Dew-Anne Langcaon

Care Managers are becoming their clients’ true partners in health for life, yet many Care Managers today are often asked “what is your value?” or “why do your services cost so much?”  In this webinar, we will cover the metrics that quantify the value of care management services and go beyond the feeling of peace of mind. 

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Disaster Recovery and Business Continuity

  •   Webinar
  •   11/1/2018
  •   Ricky Smith

Recent natural disasters and extreme weather have reminded us about the things we can take for granted in life – and in how we run our healthcare organizations.  If you do not have the correct IT infrastructure and disaster recovery processes in place, you cannot provide care for your patients as effectively.  This education session will teach you the right Disaster Recovery principles, and how to keep your institution operating smoothly during a Disaster Recovery period.

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Enabling Clinician Compliance through Behavioral Change

  •   Webinar
  •   10/25/2018
  •   Jennifer Maxwell

While many healthcare providers have established processes for rolling out changes and training team members accordingly, often times the process falls short. It’s often because team members’ behaviors were only superficially adjusted. Organizations will only realize lasting and positive change when they learn the secrets to transforming human behavior at its core.  This webinar teaches how to manage and affect this change and ensure your clinicians are compliant.

Jennifer Maxwell, co-founder and president of Maxwell Healthcare Associates, works with the nation’s top home health and hospice providers through technology implementations, regulatory compliance initiatives, clinical efficiency evaluations and more. Ensuring success through these undertakings requires a formula to positively affect change.

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