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Best Practices for Optimizing Patient Risk Adjustment Scores

  •   Article
  •   10/19/2017
  •   Ronnie Smith, MD, ABIM, RPVI

It is imperative that healthcare providers quickly learn to navigate the new order of Risk Adjustment payment methodologies to insure optimal reimbursement for their services.  Leading industry expert Ronnie Smith, MD, has provided this article to shed light on this important and changing topic for providers.

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Effective Management of GI Ostomies in the Post-Acute Setting

  •   Webinar
  •   10/18/2017
  •   Myra Varnado, BS, RN, CWOCN

Wound Care continues to be an area of clinical focus in the Post-Acute Care setting.  Managing patients with GI ostomies (colostomies and ileostomies) is a challenge in the post-acute setting. These procedures have high 30-day readmission rates and post-acute staff often have limited knowledge on managing this patient population. 

Myra Varnado of Corstrata is back to provide education on this and to give an understanding for the general nursing management of colostomies and ileostomies including:  Normal GI function, expected effluent character and volume, specific complicating factors, and an introduction to a variety of Ostomy appliance types and their appropriate use.

 

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Cultural Diversity: Being Sensitive to the Ones We Serve

  •   Webinar
  •   9/18/2017
  •   Gilbert Marez, D.Min.

Our world is becoming increasingly culturally diverse.  This is not a political statement, but rather a reality that indeed impacts how care is delivered to patients.  In this webinar, presented by the dynamic Dr. Gilbert Marez, you will learn to identify various cultural signs that may increase a clinician’s and support staff’s awareness about concepts and preferences of patients of different cultural and ethnic backgrounds.  Come learn how to provide true care in a manner that can be appreciated by all people!

 

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Security & Data Loss Prevention

  •   Webinar
  •   8/30/2017
  •   Ricky Smith

Cybercrime is one of the top economic crimes in the world, with cost estimates soon to reach into the trillions. Not only have victim demographics expanded from the large well-known organizations to the small and mid-sized, healthcare providers are now a consistent target. The recent ransomware attacks, and threats of more to come, have raised questions regarding security and available protection mechanisms.

This webinar reviews the critical areas of concern within your environment, provides insight, and offesr tools to defend against these attacks. It also focuses on recovery and the importance of preparing for data loss.

 

 

 

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Episode 22: Angelo Spinola - Healthcare Legal Expert

  •   Podcast
  •   2/2/2017
  •   Tripp Matthews, Angelo Spinola

In the first podcast of 2017, Tripp is joined by healthcare legal expert Angelo Spinola of Littler Mendelson, P.C.  Angelo really gets to the heart of some of the recent legal and legislative happenings in the Home Care space – specifically the Overtime Exemption and FLSA regulations.  Very interesting insight into this relatively unknown and often misunderstood law.

The conversation turns more “macro” with an in depth discussion into the new world order of healthcare laws and regulations with a new Presidential administration.  What does he think will be most impacted by Trump’s repeal and replace mantra? 

This podcast will help explain why Spinola is an expert in such high demand – and we are very pleased to partner with him to deliver more education on these and other topics in the near future.

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All Hands On Deck: How to create a Customer-Centric Culture

  •   Webinar
  •   11/3/2016
  •   Steve Yeatts

In this truly motivational and insightful session on Customer Service, Steve Yeatts delivers powerful education on how to create and sustain a true culture of Customer Service and excellent Customer Experience.  How your customers, or patients, feel about the services your organization provides matters now more than ever to your bottom line!  Steve challenges you to take a hard and honest look at your company's customer culture - and leads you to a better place. 

  • learn the difference between Customer Service myths and realities
  • establish the right benchmarks to evaluate the level of your Customer Service
  • share and market your Customer Success stories

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