Business Lines

Business Lines

Segments

Security & Data Loss Prevention

  •   Webinar
  •   8/29/2017
  •   Ricky Smith, IBT

Cybercrime is one of the top economic crimes in the world, with cost estimates soon to reach into the trillions. Not only have victim demographics expanded from the large well-known organizations to the small and mid-sized, healthcare providers are now a consistent target. The recent ransomware attacks, and threats of more to come, have raised questions regarding security and available protection mechanisms.

Details  

Caregiver Recruitment Strategy, Trends, and Best Practices

  •   Webinar
  •   6/28/2017

 

Maggie Keen of myCNAjobs presented this education on Caregiver Recruitment and Retention. 

No matter which healthcare provider you talk to – finding the right caregivers is a serious issue for them.  This webinar will cover some of the latest trends in caregiver recruitment along with actionable strategies and takeaways you can use immediately to optimize recruiting efforts and tackle your 2017 Recruiting Strategy. Below you will find webinar content along with a link to register for the webinar.

 

Details  

Chronic Disease Education: The Key to Healthcare Organization Success

  •   Webinar
  •   3/24/2017

 

Over the last 30 years CMS [Center for Medicaid Medicare] has warned the health care community that Medicare as it was constructed could not survive.  Because of this, there has been increased focus on service delivery options and an increasing emphasis on quality care of the chronic diseases that account for 80% of the expenses for health care insurers.   

 

One missing link seems to be adequate aide education or lack thereof.  To address this issue, Ginny Kenyon of Kenyon HomeCare Consulting presented this webinar on WHY healthcare organizations need to have Chronic Disease education at the heart of their strategic initiatives, and how they can access and implement this education to their staff and clinicians.

 

Details  

Education: The Key to Health Care Organizational Success

  •   Article
  •   12/15/2016
  •   Ginny Kenyon, RN, MN, Founder & CEO of Kenyon HomeCare Consulting

In today's healthcare industry, leaders are constantly seeking to understand how to best withstand the constant change and maelstrom of the healthcare arena.  Ginny Kenyon provides an excellent and well-written piece on how Education is the key to successful organizations and providers moving forward. 

Details  

All Hands On Deck: How to create a Customer-Centric Culture

  •   Webinar
  •   11/3/2016

In this truly motivational and insightful session on Customer Service, Steve Yeatts delivers powerful education on how to create and sustain a true culture of Customer Service and excellent Customer Experience.  How your customers, or patients, feel about the services your organization provides matters now more than ever to your bottom line!  Steve challenges you to take a hard and honest look at your company's customer culture - and leads you to a better place. 

  • learn the difference between Customer Service myths and realities
  • establish the right benchmarks to evaluate the level of your Customer Service
  • share and market your Customer Success stories

Details  

Episode 16: Michael Markowitz - the Tax Credit Man

  •   Podcast
  •   9/20/2016
  •   Tripp Matthews

Michael Markowitz of TC Services USA joins the podcast in a truly educational episode.  He discusses how his company helps agencies take full advantage of the Work Opportunity Tax Credit (referred to commonly as WOTC).  This incentive pays an employer $2400 per new employee hired - as long as the new employee meets certain criteria.  Within the post-acute healthcare industry, Michael figures less than 10% of employers are taking advantage of this credit.  We try to figure out why more companies are not doing this, and he has some good insights as to why.  He also lays out the internal machinations of how the red tape works, and how his company helps take the scissors to that.

This is a very straightforward topic and something can impact you and your organization today.

Links:

Michael's company website:  http://www.tcservicesusa.com/
Michael's software website:  http://www.wotcsoftware.com

Curaport's website:  http://www.curaport.com

Details