Business Lines

Leadership- Decision Making

  •   Webinar
  •   3/27/2019
  •   Diane Link, RN, MHA

Leaders in healthcare are faced with making decisions every day. As you grow in leadership those decisions become more complicated and more frequent. Understanding the styles of decision making, strategies to making decisions and learning from past decisions is a key leadership trait.

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Leadership: Accountability- How to Stop Putting Out Fires

  •   Webinar
  •   2/28/2019
  •   Diane Link, RN, MHA

Today’s leaders face changing regulations, changing pay models while also managing staff that have different work expectations.  In this webinar we will look at different methods of holding staff and leaders accountable to perform at their highest level with the least amount of oversight.

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Leadership: Communication Strategies Across The Organization

  •   Webinar
  •   1/25/2019
  •   Diane Link, RN, MHA

Communication issues are the most cited reason by agency leaders and staff for poor outcomes, job dissatisfaction and job turnover. Today’s leaders have multiple choices when it comes to communication from email, text messaging, traditional phone calls or even face to face meetings.  But if you can’t get the word out, how is an organization supposed to move forward? In this webinar we will look at communication gaps within agencies, strategies for using communication tools effectively and techniques to communicate critical items to your direct reports.

 

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Care Management: Quality Metrics for Care Managers

  •   Webinar
  •   11/8/2018
  •   Dew-Anne Langcaon

Care Managers are becoming their clients’ true partners in health for life, yet many Care Managers today are often asked “what is your value?” or “why do your services cost so much?”  In this webinar, we will cover the metrics that quantify the value of care management services and go beyond the feeling of peace of mind. 

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Disaster Recovery and Business Continuity

  •   Webinar
  •   11/1/2018
  •   Ricky Smith

Recent natural disasters and extreme weather have reminded us about the things we can take for granted in life – and in how we run our healthcare organizations.  If you do not have the correct IT infrastructure and disaster recovery processes in place, you cannot provide care for your patients as effectively.  This education session will teach you the right Disaster Recovery principles, and how to keep your institution operating smoothly during a Disaster Recovery period.

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Enabling Clinician Compliance through Behavioral Change

  •   Webinar
  •   10/25/2018
  •   Jennifer Maxwell

While many healthcare providers have established processes for rolling out changes and training team members accordingly, often times the process falls short. It’s often because team members’ behaviors were only superficially adjusted. Organizations will only realize lasting and positive change when they learn the secrets to transforming human behavior at its core.  This webinar teaches how to manage and affect this change and ensure your clinicians are compliant.

Jennifer Maxwell, co-founder and president of Maxwell Healthcare Associates, works with the nation’s top home health and hospice providers through technology implementations, regulatory compliance initiatives, clinical efficiency evaluations and more. Ensuring success through these undertakings requires a formula to positively affect change.

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