Business Lines

Business Lines

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Why Your Staff Leave - and How To Keep Them

  •   Webinar
  •   3/14/2017

In this FREE webinar, sponsored by HEALTHCAREfirst, Eric Scharber demonstrates how healthcare organizations can reduce staff turnover and ensure a continuity of care delivery by keeping your best clinicians and employees happy and fulfilled.  This session focuses on: 

  • Employee feedback – how to obtain and utilize
  • Competitive benefits and incentives
  • Challenging & supporting individual growth
  • Work-Life Balance
  • Providing real life examples of organizations who are successful at Staff Retention and why

 

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How to Hire and Retain the Best Caregiver

  •   Webinar
  •   2/15/2017

It is expensive to recruit and hire caregivers.  Losing quality employees and clinicians affects not only your bottom line, but also the continuity of care and satisfaction of your patients and their families. 

So, what are the secrets to hiring and retaining the best of the best? And how do you use that process to increase sales?  Ginny Kenyon, of Kenyon Homecare Consulting, has the answers and is leading this educational webinar to teach you just that.

This webinar discusses: 

  • How to hire the very best caregivers

  • How to retain the caregivers

  • How to use the hiring process to boost sales and your reputation

 

Details  

All Hands On Deck: How to create a Customer-Centric Culture

  •   Webinar
  •   11/3/2016

In this truly motivational and insightful session on Customer Service, Steve Yeatts delivers powerful education on how to create and sustain a true culture of Customer Service and excellent Customer Experience.  How your customers, or patients, feel about the services your organization provides matters now more than ever to your bottom line!  Steve challenges you to take a hard and honest look at your company's customer culture - and leads you to a better place. 

  • learn the difference between Customer Service myths and realities
  • establish the right benchmarks to evaluate the level of your Customer Service
  • share and market your Customer Success stories

Details  

Episode 18: the Hartman Value Profile with Penny Lovitt of Ohen Consulting

  •   Podcast
  •   10/21/2016
  •   Tripp Matthews and Lisa McFann

In this "behind the scenes" episode of the podcast, Penny Lovitt of Ohen Consulting breaks down Tripp Matthews and Lisa McFann, co-founders of Curaport, using the Hartman Value Profile.

This profile analyzes the judgement capacity of individuals (to be brief), and after completing the profile - Tripp and Lisa are analyzed by Penny on what their strengths are, how they should work well together, and what they can do to get more out of each other and their company.

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Judgement Day: Exploring the Hartman Value Profile to Gain Insight into Judgement Capacity

  •   Article
  •   10/13/2016
  •   Penny Lovitt, MSN, RN, Managing Partner, OHEN Consulting, LLC

 

 
What if you could tell something about a person’s capacity for judgement before you hire them or promote them?  What if you could get a glimpse of their value system?  Not a spiritual, right-or-wrong value system, but rather who they are.  Penny Lovitt's piece is a great read to help you understand how to be a better leader and make better decisions.

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Episode 7: Steve Yeatts of www.steveyeatts.com

  •   Podcast
  •   5/10/2016
  •   Tripp Matthews, Steve Yeatts

In this enjoyable episode, Steve Yeatts joins Tripp to chat about Sales, Marketing and Leadership.  We first get to know the man behind the mic:  How Steve Yeatts came to be the motivational force he is today, and then discuss the necessity of "Connectors" in Sales & Marketing, Altruism vs. Capitalism in Sales, and a snippet of what to expect from his webinar coming up on Curaport on May 19th, 2016. 

You can learn more about Steve and his business at www.steveyeatts.com.

Steve is also featured on Curaport in a recent article (http://www.curaport.com/articles), as well as his first of three web sessions he will be presenting on the Curaport platform (http://www.curaport.com/webinars). 

As always, please subscribe to this podcast and leave a review on iTunes!  For past episodes, come to www.curaport.com/podcasts.

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