Business Lines

Leadership- Decision Making

  •   Webinar
  •   3/27/2019
  •   Diane Link, RN, MHA

Leaders in healthcare are faced with making decisions every day. As you grow in leadership those decisions become more complicated and more frequent. Understanding the styles of decision making, strategies to making decisions and learning from past decisions is a key leadership trait.

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Hospice Documentation Across the Levels of Care

  •   Webinar
  •   3/15/2019
  •   Diane Link, RN, MHA

Hospices are under focus for documentation to support Medicare claims by the Supplemental Medical Review Contractors. In this webinar we will identify the documentation requirements for each level of care and provide tips to improve your staff documentation.

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Leadership: Accountability- How to Stop Putting Out Fires

  •   Webinar
  •   2/28/2019
  •   Diane Link, RN, MHA

Today’s leaders face changing regulations, changing pay models while also managing staff that have different work expectations.  In this webinar we will look at different methods of holding staff and leaders accountable to perform at their highest level with the least amount of oversight.

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Leadership: Communication Strategies Across The Organization

  •   Webinar
  •   1/25/2019
  •   Diane Link, RN, MHA

Communication issues are the most cited reason by agency leaders and staff for poor outcomes, job dissatisfaction and job turnover. Today’s leaders have multiple choices when it comes to communication from email, text messaging, traditional phone calls or even face to face meetings.  But if you can’t get the word out, how is an organization supposed to move forward? In this webinar we will look at communication gaps within agencies, strategies for using communication tools effectively and techniques to communicate critical items to your direct reports.

 

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Emergency Preparedness: What You and Your Patient’s Need to Know to Be Safe During Emergencies

  •   Webinar
  •   1/25/2019
  •   Diane Link, RN, MHA

Home health and hospice providers take care of the most vulnerable residents in our community. We need to be prepared and prepare out patients on how to respond during all types of emergencies. In this webinar we will review the CMS Emergency Preparedness Requirements with a focus on how to respond to the most common emergencies including weather emergencies, biological emergencies and man-made emergencies.

 

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Care Management: Quality Metrics for Care Managers

  •   Webinar
  •   11/8/2018
  •   Dew-Anne Langcaon

Care Managers are becoming their clients’ true partners in health for life, yet many Care Managers today are often asked “what is your value?” or “why do your services cost so much?”  In this webinar, we will cover the metrics that quantify the value of care management services and go beyond the feeling of peace of mind. 

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