Business Lines

Preparing for PDGM: Evaluating Back Office Operations

  •   Webinar
  •   5/16/2019
  •   Nick Seabrook

PDGM will impact every area of home health operations. Agency need to begin their preparations by evaluating their current operations and identifying best practices for each department. In this session we will identify how to evaluate the back-office functionality in an organization, impact of PDGM on the back office and tips for preparing your team.


Care Management: Quality Metrics for Care Managers

  •   Webinar
  •   11/8/2018
  •   Dew-Anne Langcaon

Care Managers are becoming their clients’ true partners in health for life, yet many Care Managers today are often asked “what is your value?” or “why do your services cost so much?”  In this webinar, we will cover the metrics that quantify the value of care management services and go beyond the feeling of peace of mind. 


Disaster Recovery and Business Continuity

  •   Webinar
  •   11/1/2018
  •   Ricky Smith

Recent natural disasters and extreme weather have reminded us about the things we can take for granted in life – and in how we run our healthcare organizations.  If you do not have the correct IT infrastructure and disaster recovery processes in place, you cannot provide care for your patients as effectively.  This education session will teach you the right Disaster Recovery principles, and how to keep your institution operating smoothly during a Disaster Recovery period.


Episode 30: John Griscavage of Playmaker Health

  •   Podcast
  •   8/6/2018
  •   Tripp Matthews, John Griscavage

After a long absence, the So What, Who Cares? podcast is back with John Griscavage of PlayMaker Health.  We discuss his dynamic organization:  What they do, why they acquired ViaDirect, and how they can impact growth in the post-acute health care market.


Healthcare Intelligence Delivered

  •   Webinar
  •   1/16/2018
  •   John Kiehl, MBA

With margins shrinking and competition growing, it’s critical to utilize industry-wide and agency specific data, not generalized assumptions to identify agency strengths & weaknesses as well as areas for growth & improvement in both sales activity and financial outcomes. Using current and historical trended data agencies can develop a plan to decrease operating costs, identify key areas of margin improvement and focus on specific tasks to impact change. 

If you would like a sample Market Intelligence County Profile, please contact us for pricing.


As part of your registration, you will receive a County Profile market intelligence data sample of the county of your agency!  Normally it would cost well over a thousand dollars for this, but it is included in your Registration Fee for this webinar (for non-subscription customers).

Subscription customers need to Contact Us to obtain this profile.



What is a Security Risk Assessment and Why Do You Need One?

  •   Webinar
  •   11/8/2017
  •   John McDuffie


Do you have a HIPAA compliant Risk Assessment? Are you doing enough to protect PHI and ePHI? Completing a checklist or performing the minimum number of steps to render a Risk Assessment does not guarantee your Risk Assessment is HIPAA compliant.

Are you aware a Security Risk Assessment is one of the four mandatory ACI transition measures and it plays a role in all 4 mandatory measures and the 7 optional measures?  This webinar demonstrates how Data Security is NOT just an issue for your software system or IT department.