Business Lines

Preparing for PDGM: Evaluating Back Office Operations

  •   Webinar
  •   5/16/2019
  •   Nick Seabrook

PDGM will impact every area of home health operations. Agency need to begin their preparations by evaluating their current operations and identifying best practices for each department. In this session we will identify how to evaluate the back-office functionality in an organization, impact of PDGM on the back office and tips for preparing your team.

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Engagement and Team Building

  •   Webinar
  •   4/28/2019
  •   Penny Lovitt

Leaders can’t do it on their own. You need your team engaged and able to work together to reach improved patient and operational outcomes. Sounds easy right? In this webinar we will identify leadership skills that promote engagement, ways to improve staff engagement and identify team building activities that address weaknesses in your team.

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Opioid Crisis: What Post Acute Providers Need to Know

  •   Webinar
  •   4/28/2019
  •   Diane Link, RN, MHA

Opioid crisis in America has touched many lives and impacted the way we provide care to our patients. In this webinar we will review the recent Medicare guidelines for prescribing opioids and what agencies can do to protect their staff and patients.

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Leadership: Accountability- How to Stop Putting Out Fires

  •   Webinar
  •   2/28/2019
  •   Diane Link, RN, MHA

Today’s leaders face changing regulations, changing pay models while also managing staff that have different work expectations.  In this webinar we will look at different methods of holding staff and leaders accountable to perform at their highest level with the least amount of oversight.

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Leadership: Communication Strategies Across The Organization

  •   Webinar
  •   1/25/2019
  •   Diane Link, RN, MHA

Communication issues are the most cited reason by agency leaders and staff for poor outcomes, job dissatisfaction and job turnover. Today’s leaders have multiple choices when it comes to communication from email, text messaging, traditional phone calls or even face to face meetings.  But if you can’t get the word out, how is an organization supposed to move forward? In this webinar we will look at communication gaps within agencies, strategies for using communication tools effectively and techniques to communicate critical items to your direct reports.

 

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Emergency Preparedness: What You and Your Patient’s Need to Know to Be Safe During Emergencies

  •   Webinar
  •   1/25/2019
  •   Diane Link, RN, MHA

Home health and hospice providers take care of the most vulnerable residents in our community. We need to be prepared and prepare out patients on how to respond during all types of emergencies. In this webinar we will review the CMS Emergency Preparedness Requirements with a focus on how to respond to the most common emergencies including weather emergencies, biological emergencies and man-made emergencies.

 

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