Healing is not simply treating a clinical problem of a patient. It is truly reaching the hearts and minds of human beings. If you don’t know how your patients are going to receive the clinical, mental and spiritual care that is being delivered – how can you truly impact their lives? In this webinar, you will learn to identify various cultural signs that may increase a clinician’s and support staff’s awareness about concepts and preferences of patients of different cultural and ethnic backgrounds. Come learn how to provide true care in a manner that can be appreciated by all people!
In this truly motivational and insightful session on Customer Service, Steve Yeatts delivers powerful education on how to create and sustain a true culture of Customer Service and excellent Customer Experience. How your customers, or patients, feel about the services your organization provides matters now more than ever to your bottom line! Steve challenges you to take a hard and honest look at your company's customer culture - and leads you to a better place.
In this "behind the scenes" episode of the podcast, Penny Lovitt of Ohen Consulting breaks down Tripp Matthews and Lisa McFann, co-founders of Curaport, using the Hartman Value Profile.
This profile analyzes the judgement capacity of individuals (to be brief), and after completing the profile - Tripp and Lisa are analyzed by Penny on what their strengths are, how they should work well together, and what they can do to get more out of each other and their company.
In this enjoyable episode, Steve Yeatts joins Tripp to chat about Sales, Marketing and Leadership. We first get to know the man behind the mic: How Steve Yeatts came to be the motivational force he is today, and then discuss the necessity of "Connectors" in Sales & Marketing, Altruism vs. Capitalism in Sales, and a snippet of what to expect from his webinar coming up on Curaport on May 19th, 2016.
You can learn more about Steve and his business at www.steveyeatts.com.
Steve is also featured on Curaport in a recent article (http://www.curaport.com/articles), as well as his first of three web sessions he will be presenting on the Curaport platform (http://www.curaport.com/webinars).
As always, please subscribe to this podcast and leave a review on iTunes! For past episodes, come to www.curaport.com/podcasts.