Business Lines

Business Lines

Segments

Cultural Diversity: Being Sensitive to Those We Serve

  •   Webinar
  •   6/15/2018
  •   Gilbert Marez, D.Min.

Healing is not simply treating a clinical problem of a patient. It is truly reaching the hearts and minds of human beings. If you don’t know how your patients are going to receive the clinical, mental and spiritual care that is being delivered – how can you truly impact their lives?  In this webinar, you will learn to identify various cultural signs that may increase a clinician’s and support staff’s awareness about concepts and preferences of patients of different cultural and ethnic backgrounds. Come learn how to provide true care in a manner that can be appreciated by all people!

 

Details  

Customer Service and Quality Care

  •   Webinar
  •   6/5/2018
  •   Ginny Kenyon, RN, MN

Post-acute healthcare providers are fighting battles on all fronts these days:  decreased reimbursement, increased regulatory complexity, and clinician retention.  Aspects of all this are out of their control – but one thing that every healthcare provider CAN control is how they treat their patients and customers.  Having a structured and effective Customer Service program is not only the “right” thing to do, but it also has an impact on a provider’s ability to improve their Quality of Care.  

Details  

What is a Security Risk Assessment and Why Do You Need One?

  •   Webinar
  •   11/8/2017
  •   John McDuffie

 

Do you have a HIPAA compliant Risk Assessment? Are you doing enough to protect PHI and ePHI? Completing a checklist or performing the minimum number of steps to render a Risk Assessment does not guarantee your Risk Assessment is HIPAA compliant.

Are you aware a Security Risk Assessment is one of the four mandatory ACI transition measures and it plays a role in all 4 mandatory measures and the 7 optional measures?  This webinar demonstrates how Data Security is NOT just an issue for your software system or IT department.

Details  

What Is a Security Risk Assessment?

  •   Article
  •   10/31/2017
  •   John McDuffie

In the healthcare realm, protecting your network and data is the law. Protecting PHI and ePHI requires many safeguards including strong password protection and strict adherence to policies governing the handling of PHI and ePHI to mention a few. Every possible step must be taken to ensure a patient’s information is not compromised.  This article provides excellent insight into how you can protect your data and protect your practice!

Details  

Cultural Diversity: Being Sensitive to the Ones We Serve

  •   Webinar
  •   9/18/2017
  •   Gilbert Marez, D.Min.

Our world is becoming increasingly culturally diverse.  This is not a political statement, but rather a reality that indeed impacts how care is delivered to patients.  In this webinar, presented by the dynamic Dr. Gilbert Marez, you will learn to identify various cultural signs that may increase a clinician’s and support staff’s awareness about concepts and preferences of patients of different cultural and ethnic backgrounds.  Come learn how to provide true care in a manner that can be appreciated by all people!

 

Details  

Security & Data Loss Prevention

  •   Webinar
  •   8/30/2017
  •   Ricky Smith

Cybercrime is one of the top economic crimes in the world, with cost estimates soon to reach into the trillions. Not only have victim demographics expanded from the large well-known organizations to the small and mid-sized, healthcare providers are now a consistent target. The recent ransomware attacks, and threats of more to come, have raised questions regarding security and available protection mechanisms.

This webinar reviews the critical areas of concern within your environment, provides insight, and offesr tools to defend against these attacks. It also focuses on recovery and the importance of preparing for data loss.

 

 

 

Details